Kayako vs Zendesk – A No-Holds Barred Comparison

A few years ago, I bought an “owned” license of Kayako that resides on my domain. Since I’m always looking for better solutions, my eye recently wandered over to Zendesk. Why? A few days ago, I found out the Zendesk Starter Plan is $20 per year. That’s very, very affordable for most startup companies. Along the way, I found out some interesting stuff. So here we go Kayako vs. Zendesk. [Read more…]